FAQ

How to purchase an air ticket through Firsttrip?

What are the contact details for any queries of Firsttrip?

I have a debit/credit card. May I use my debit/credit card to book a flight from Firsttrip?

How do I purchase a special meal for my flight?

What's the process for booking flights using my credit card?

Can you book a domestic flight on Firsttrip?

Can I make the payment later for an online booking on Firsttrip?

May I have a hard copy of the receipt sent by post?

Will it cost any extra charge if I purchase through a card from Firsttrip?

What is the Firsttrip Convenience Fee?

Is the Firsttrip Convenience Fee refundable?

What is the Multi City fare?

Is the Multi City fare applicable for both Domestic and International flights?

What payment methods are available on Firsttrip?

Is there any partial payment option?

What are the credit card transaction and currency conversion fees?

When and how can I receive my refund from Firsttrip?

May I know about baggage details?

How can I check how much baggage I can carry?

How can I purchase extra baggage?

Can I purchase extra baggage from the airport?

What if I carry extra baggage, how can I take them with me?

Can I cancel my issued ticket?

What kind of penalties are applicable to cancel a ticket?

If I miss the flight will I get a full refund?

What is the refund policy after using one segment?

How can I change my flight date?

Is there any reissue charge applicable?

Can I re-issue the remaining segment after using one segment?

What is the transit time of my route?

Do I Need a Transit Visa If I Leave the Transit Zone?

How can I apply for an e-visa at Firsttrip?

What is the difference between a sticker visa and an e-visa?

What documents do I require to get a tourist visa?

How will I get my Visa?

How many days does it take to process visa applications?

Is there any way to cancel my Visa application?

Can I claim a refund for canceling my Visa?

If there is a rejection, can I get a refund?

Can I reapply if my visa is rejected?

What do you mean by having a valid passport?

Who will submit the visa application?

Do I need to have the picture on a white background?

What is the minimum duration of the bank statement needed to submit along with the visa?

Can Firsttrip manage the travel tickets and hotel bookings?

Can Firsttrip manage the Letter of Introduction (LOI) where required?

Do you process student/work visas?

Is there any guarantee of getting a visa?

I haven't booked my flight tickets. Can I apply for a Visa?

How do I make a booking on Firsttrip?

How many rooms can be booked at a time from Firsttrip?

Does the room rates include tax and service charges?

What is the cancellation policy for hotel booking on Firsttrip?

Does Firsttrip allow same-day bookings?

Why has the room rate changed?

How do I get my booking confirmation voucher?

How do I change the dates for my hotel?

What should I do if I face problems during check in, or they can’t find my reservation?

Are the prices for holidays shown on the Firsttrip Website for two people?

Can I customize any holiday package on FirstTrip?

How do I apply for refund/cancellation?

Are holiday prices constant on Firsttrip?

What are the cancellation policies?

Can I get a refund for any unutilised service?

Can I change the itinerary once purchased?

I did not get the airport pick-up service; why?

Tour guide included in the package?