FAQ

How to purchase an air ticket through Firsttrip?

What are the contact details for any queries of Firsttrip?

I have a debit/credit card. May I use my debit/credit card to book a flight from Firsttrip?

How do I purchase a special meal for my flight?

What's the process for booking flights using my credit card?

Can you book a domestic flight on Firsttrip?

Can I make the payment later for an online booking on Firsttrip?

May I have a hard copy of the receipt sent by post?

Will it cost any extra charge if I purchase through a card from Firsttrip?

What is the Firsttrip Convenience Fee?

Is the Firsttrip Convenience Fee refundable?

What is the Multi City fare?

Is the Multi City fare applicable for both Domestic and International flights?

What payment methods are available on Firsttrip?

Is there any partial payment option?

What are the credit card transaction and currency conversion fees?

When and how can I receive my refund from Firsttrip?

May I know about baggage details?

How can I check how much baggage I can carry?

How can I purchase extra baggage?

Can I purchase extra baggage from the airport?

What if I carry extra baggage, how can I take them with me?

Can I cancel my issued ticket?

What kind of penalties are applicable to cancel a ticket?

If I miss the flight will I get a full refund?

What is the refund policy after using one segment?

How can I change my flight date?

Is there any reissue charge applicable?

Can I re-issue the remaining segment after using one segment?

What is the transit time of my route?

Do I Need a Transit Visa If I Leave the Transit Zone?